Thank you for choosing The Real Underground Radio.

The Real Underground / TRU Radio  is a website/app/service provider that offers Independent music, sports, fashion, entertainment and other content (further items) for free or via subscription.

When we say ‘we’, ‘us’ it is related to The Real Underground / TRU Radio as an owner of the website/app/service provider and all content published on it.

When you create an The Real Underground / TRU Radio account and accept these Terms and conditions you are entering into an agreement with The Real Underground / TRU Radio. Please read and understand this Terms and conditions. If you don’t accept this Terms and conditions please don’t use The Real Underground / TRU Radio website/app/service provider and don’t buy any items, subscription or related services.

The items on The Real Underground / TRU Radio are owned by The Real Underground / TRU Radio, it licensors,sponsors, partners, or authors. They are licensed to you under the terms of the File license (LINK).

Subscription rules

When you buy a subscription (monthly or yearly) you get an unlimited access  to a collection that must be used in accordance with the terms of the File license.

Only real people, using their real details, can subscribe to The Real Underground / TRU Radio.

You need to be 17 years or over to become a subscriber.

You promise that information you give us is true, accurate and complete and that you will keep your account information up-to-date (including a current email address). Your subscription is not transferable. You are responsible for any use of The Real Underground / TRU Radio  that occurs in conjunction with your username and password so keep your password secure and don’t let any other person use your username or password. If you realise there’s any unauthorized use of your password or any breach of security you need to let us know immediately.

When you download an item as a subscriber, you will be granted a license from us to use that item. By downloading an item you’re not actually acquiring ownership of the item itself, only the license to use that item. Items are subject to specific terms of use, and these terms are set out in the File license (LINK).

Payment for subscription

Our order process is conducted by our online reseller PAYPAL.COM. PAYPAL.COM is the Merchant of Record for all our orders. Paypal provides all customer service inquiries and handles returns

You can pay for your subscription via PayPal, credit card or other specified payment methods. You may be required to pay a handling fee depending on the method of payment you choose.

Pay attention that all our subscriptions have auto-renewal. It means that after the expiration of your subscription – it will automatically continue. To turn off the auto-renewal of subscription you need to contact our support and give your information (Sales id number and Order id number).

You are responsible for all costs of currency conversion relating to your The Real Underground / TRU Radio subscription. Your financial institution does the currency conversion and may charge you additional fees (we don’t control either the conversion rates or your financial institution’s fees).

This means that you may incur  additional costs when subscribing to The Real Underground / TRU Radio, which we have no control over.

When you subscribe to The Real Underground / TRU Radio, you do so on the following terms:

  1. you promise to us that you understand what you can and can’t do with your downloaded items in accordance with the File license;
  2. once you downloaded the item, you acquire a non- exclusive license to use the item under the terms set out in the File license (non-exclusive means others might also license the same item); and
  3. you do not gain any ownership rights in a downloaded item.

It is important that you understand the terms on which you are making a purchase. Please take the time to review this section carefully.

The final prices and fees are inclusive of transactional taxes where relevant (like VAT). You are responsible for paying all other fees and taxes associated with your use of The Real Underground / TRU Radio wherever levied.

Refunds and cancelations

Our order process is conducted by our online reseller Paypal.com. Paypal.com is the Merchant of Record for all our orders. Paypal provides all customer service inquiries and handles returns

All content from The Real Underground / TRU Radio are absolutely exclusive in design and created for the purposes of broadcasting entertainment, education, and news .

If you understand that you have bought the wrong event, subscription or product after your purchase, and this event, subscription or product can’t suit your needs, please contact us to our support or to our e-mail truradiostation@gmail.com to change a product or to make a Refund. We are committed to make a refund within 2 business day after the purchase of our event, subscription or product but sometimes it may take a longer period of time.

If you have bought our subscription and now understand that it isn’t suitable for you – there are 24 hrs to make a cancellation and ask for a refund.

Intellectual Property

We own all the The Real Underground / TRU Radio content and items that we have put on The Real Underground / TRU Radio (unless otherwise stated and excluding content owned by others). This includes the design, compilation, and look and feel of the The Real Underground / TRU Radio site, and copyright, trademarks, designs and other intellectual property on The Real Underground / TRU Radio. We own all the trademarks, logos, service marks and trade names on The Real Underground / TRU Radio (unless otherwise stated and excluding these things owned by others). You will not copy, distribute, modify or make derivative works of any of our The Real Underground / TRU Radio or use any of our intellectual property in any way not expressly stated in these terms.

We do not own some of the items that are owned by our sponsors, labels, artists, sponsors, labels, artists, licensors or authors. However, we have the right to sublicense the items to you on the terms of the File license.

We respect your privacy and process your information in accordance with our Privacy Policy (LINK).

Being a subscriber is not an automatic right, it is a benefit for those who follow our reasonable rules. We hope that you will be with us for a long time. But we may, using reasonable discretion, decide whether or not your use of The Real Underground / TRU Radio complies with these Terms and conditions. We can suspend or terminate your subscription account at any time for any reason (acting reasonably of course) including: if you breach these terms or if you act in a way that could cause us or others harm.

We may use the services of another company to collect payment or carry out other activities with you to bring you The Real Underground / TRU Radio services.

Liability and indemnity – between us and subscribers

You indemnify us against all losses, costs (including legal costs on a full indemnity basis), expenses, demands or liability that we incur arising out of, or in connection with, a third party claim against us relating to use of The Real Underground / TRU Radio, any item or the products or services forming part of any Third Party Offer.

The Real Underground / TRU Radio, the items and all possible third-party offers are made available to you on an “AS IS” basis. We disclaim all warranties, express or implied, including any implied warranties of non-infringement, merchantability and fitness for a particular purpose.

Our liability to you in connection with The Real Underground / TRU Radio or these Terms and conditions, in contract, tort (including negligence) or otherwise, is limited as follows:

  • we exclude liability for any of these things incurred by you: loss of revenue, loss of profit, loss of goodwill, loss of customers, loss of capital, damage to reputation, loss in connection with any other contract, loss of data, or indirect, consequential or special loss, damage or expense; and
  • our total aggregate liability to you is otherwise limited to the total amounts paid by you to us for your The Real Underground / TRU Radio subscription in the 6 months immediately preceding the date on which the claim giving rise to the liability arose.

Other provisions

We may block you, terminate your subscription or refuse to process a payment if we reasonably believe there is a risk associated with you, your subscription, or that payment, including if it breaches a law or regulation.

Nothing in these terms is to be construed as constituting a partnership, joint venture, employment or agency relationship between you and us, or between you and any other member. Neither you nor us can bind each other in any way.

Any notice you send us must be submitted to support email. Any notice we send to you will be emailed to the email address you provided to us.

We may change these terms at any time. If you continue to use The Real Underground / TRU Radio the changes are made, then you will be agreeing to the changes regardless of the amount of time which has elapsed. 

We control and operate The Real Underground / TRU Radio from our office in Little Rock Arkansas, USA. The laws of Arkansas govern these terms, and you submit to the jurisdiction of the courts of Arkansas there for the resolution of any dispute between us.